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The Future of Inclusive Leadership: Thriving as a New Paradigm

By Susan MacKenty Brady
February 25, 2025
The Essence of Authenticity: Crucial Insights for Leaders

 

Leadership is at a pivotal moment. While some argue that achieving results requires a brash, win-at-all-costs mentality—suggesting it’s either results or respect for others—this is a false choice and, ultimately, a losing strategy. If we want to unlock the full potential of every individual and create workplaces where people can truly thrive, we must embrace a different approach. The future belongs to leaders who combine communication, accountability, respect, and connection.

At its core, leadership is a relationship—it is social, it is human, and it always has been. Talking about effective leadership and human-centeredness as if it’s a revolutionary idea is, frankly, a little silly. And yet, here we are—having to restate the obvious. The truth is that leadership has always been about how we treat each other. The question is whether we choose to lead in a way that fosters connection and brings out the best in people—or whether we fall into the trap of seeing people as a means to an end. If you don’t believe me, ask Chat GPT about what humans have that machine learning doesn’t. It will tell you something like this: “Human beings bring emotional intelligence, creativity, ethical judgment, meaningful connection, adaptability, purpose, and moral courage—qualities that machines cannot replicate.”

Why the Old Model of Leadership Fails

For too long, leadership has been shaped by power and control. This model—where results are prioritized over people—may yield short-term gains, but it ultimately undermines long-term success. Disrespect and poor communication create friction, disengagement, and missed opportunities. Our Institute’s research confirms that environments where people feel undervalued suffer from lower productivity, innovation, and retention.

Despite the positive intentions of many diversity, equity, inclusion, and belonging (DEIB) initiatives, a persistent social narrative suggests that progress for one group comes at the expense of another. This perception, rooted in broader social forces like sexism, power dynamics, and scarcity mindsets, reflects the very biases these programs aim to address. The reality is that true inclusion isn’t about shifting power from one group to another—it’s about expanding opportunities for everyone and fostering workplaces where all people can thrive.

And that’s the point: The future of leadership is about thriving inclusively. Not just getting by. Not just surviving the workday. Thriving. In connection with others. People do their best work when they feel valued, respected, and connected—and leaders who understand this will be the ones who drive lasting success.

What Wins is Thriving: A Better Model for Leadership

The path forward is clear: sustainable, effective leadership is rooted in communication, accountability, respect, and connection. These elements aren’t just nice-to-haves—they are the foundation for environments where people thrive and feel belonging, and where organizational performance accelerates as a result.

Communication – Clear, transparent dialogue fosters trust and alignment. Without it, misunderstandings and exclusionary practices flourish. Accountability – Leaders must take responsibility for fostering inclusive cultures and ensuring that everyone has the opportunity to contribute and succeed. Respect – Valuing the unique identities and experiences of every individual is not optional—it is essential for unlocking collective potential. Connection – Authentic human relationships are the bedrock of collaboration, innovation, and long-term success.

This approach is not soft—it is bold and courageous because it goes against the grain of how many organizations operate. It requires leaders to resist the temptation of quick wins achieved through fear or control and instead invest in the long, often messy work of building trust and fostering human connection. It takes real guts to hold yourself and others accountable while treating people with dignity—especially when pressure mounts. And let’s be honest: getting grown adults to collaborate effectively, communicate openly, and treat one another with respect is no small task. But it is the only way to create an environment where people—and organizations—can truly thrive.

Why Leading Inclusively Is the Path to Thriving

When we shift to human-centered leadership, we create the conditions where people can thrive—where they are not just seen as workers, but as human beings with ideas, ambitions, and the potential to drive extraordinary results.

Thriving workplaces don’t happen by accident. They are the product of leaders who understand that human connection and business success are not mutually exclusive—they are inextricably linked. When people feel respected, heard, and valued, they contribute more, innovate more, and stay longer.

Creating a future where everyone can thrive is no small feat. The forces that undermine inclusion—whether it’s bias, fear, or scarcity thinking—are deeply embedded in our social fabric and corporate systems. Changing this requires more than policies and programs; it demands a sustained, courageous commitment from leaders to rewrite the rules of how we treat one another at work. It is an immense undertaking—but one that is both necessary and possible.

And here’s the reality: Leaders who prioritize communication, accountability, respect, and connection will win, while those who don’t will fall behind.

A Call to Action

The choice is ours. Do we want to lead through fear, disconnection, and indifference? Or do we want to create a future where leadership is defined by respect, connection, and shared purpose—a future where every person has the opportunity to create impact and feel appreciated for it?

I am advocating for a new leadership paradigm—one that prioritizes human respect and connection and recognizes that the ultimate goal is thriving at work. This approach is not just the right thing to do—it is the smart thing to do. Organizations that embrace leading inclusively will not only outperform their competitors but also create workplaces where people are proud to contribute and eager to grow.

If you believe in a future where everyone has the opportunity to thrive, I invite you to join this conversation.